QUALITY APPROACH

In addition to our quality systems, employees at KP act and perform their duties according to some internal guidelines and priorities:

Safety
All work shall be carried out in a way that avoids any risk of accidents to the staff, machines or tools.

Quality
The quality of the product and the related documentation must comply with the requested specifications.

Customer Service
- All inquiries from customers are answered immediately.

In-house Routines
- When handing over production to a colleague, one should first have finalized all one’s own work. Furthermore, one should hand over all relevant information, enabling the colleague to perform his/her work.

- Final produced parts should not be delivered to the customer unless they meet all specifications.

- At KP we don’t look for who is responsible. Instead we look for the source of error and eliminate it.

- We prevent ongoing sources of error.

- If one is in doubt then he/she should rather ask a more experienced colleague - rather one time too many than one too little.

- Helpfulness among colleagues.